By choosing NP Projects for your IT Support we take ownership of your IT headaches, allowing you to get on with your day to day business.
With our excellent track record in IT Support (see our testimonials) and long term customer retention, what you get when working with NP Projects is your own dedicated IT department but without the worries and financial implications of employing in-house IT staff.
We offer 3 levels of support to fit your needs and budget.
Remote – Remote IT support is ideal for businesses needing a minimal cost IT support solution. Without the need to visit your office we are able to provide software fixes and diagnostics on PC’s, servers and data networks. Remote support includes unlimited remote fixes, our proactive automated monitoring solution with a FREE IT audit and consultancy
Remote & Onsite – Remote & on-site IT support is ideal for businesses needing a fixed cost IT support solution. Remote & on-site IT support includes everything included in our remote support service plus unlimited software and hardware fixes on-site. Remote and onsite IT support includes all labour charges and travel costs for all on-site support visits.
Fully Managed Service – Fully managed support is for businesses who require a complete IT service. In addition to Remote and On-site support this service can include the supply and installation of hosted or on-site hardware/software and associated systems, broadband, management of software licencing, AV, Malware, hosting of websites, mail or cloud services and management of mobile devices.
If you have business critical IT systems, but not the IT staff to support them, contact us today, or give us a call on 0845 094 9101.
Benefits of choosing NP-Support:
Control your costs
Support contracts are unlimited with no restriction on the number of support hours or number of incidents you log per month.
To minimise IT issues our 24/7 automated monitoring software allows us to make preventative fixes before failures occur.
Reduced down time
We offer fast guaranteed response times within an agreed Service Level Agreement (SLA).
Installation and management of Antivirus, Malware and content filtering.
Help and advice
Our team of Microsoft qualified engineers are available through our help desk facilities.
Through a dedicated Account Manager who knows your business, we offer tailored advice that fits your business needs and growth plans.